FAQ
General
- What should I do if I have questions?
- Please contact us by email at admin@cvedetails.com.
- What should I do if I need support?
- Please contact us by email at admin@cvedetails.com.
Membership
- What's included in free trials?
- Please see the sign in page for detailed information.
- My free trial expired, can I get a new free trial to test new features?
- Please contact us by email at admin@cvedetails.com.
- What happened to my old (pre-2023) CVEdetails.com account?
- CVEdetails.com was updated in mid-2023 and old accounts were not migrated to the new version. Old accounts were deleted permanently.
CVEs and other data
- Do you rely on the NVD only?
- No.
- Do you provide affected product and version information even if it's not available from NVD?
- Yes, we do for most CVEs. We do automated and manual analysis to provide affected product and version information.
- How often do you update your data?
- CVE data is updated every hour. For other data sources and types, update intervals vary from less than 1 hours to 12 hours depending on the data source.