FAQ

General

What should I do if I have questions?

Please contact us by email at admin@cvedetails.com.

What should I do if I need support?

Please contact us by email at admin@cvedetails.com.

Membership

What's included in free trials?

Please see the sign in page for detailed information.

My free trial expired, can I get a new free trial to test new features?

Please contact us by email at admin@cvedetails.com.

What happened to my old (pre-2023) CVEdetails.com account?

CVEdetails.com was updated in mid-2023 and old accounts were not migrated to the new version. Old accounts were deleted permanently.

CVEs and other data

Do you rely on the NVD only?

No.

Do you provide affected product and version information even if it's not available from NVD?

Yes, we do for most CVEs. We do automated and manual analysis to provide affected product and version information.

How often do you update your data?

CVE data is updated every hour. For other data sources and types, update intervals vary from less than 1 hours to 12 hours depending on the data source.