Vulnerability Details : CVE-2021-21435
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Vulnerability category: Information leak
Exploit prediction scoring system (EPSS) score for CVE-2021-21435
Probability of exploitation activity in the next 30 days: 0.16%
Percentile, the proportion of vulnerabilities that are scored at or less: ~ 52 % EPSS Score History EPSS FAQ
CVSS scores for CVE-2021-21435
| Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source |
|---|---|---|---|---|---|
|
4.3
|
MEDIUM | AV:N/AC:M/Au:N/C:P/I:N/A:N |
8.6
|
2.9
|
NIST |
|
6.5
|
MEDIUM | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N |
2.8
|
3.6
|
NIST |
|
5.7
|
MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N |
2.1
|
3.6
|
OTRS AG |
CWE ids for CVE-2021-21435
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The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.Assigned by:
- nvd@nist.gov (Primary)
- security@otrs.com (Secondary)
References for CVE-2021-21435
-
https://otrs.com/release-notes/otrs-security-advisory-2021-02/
OTRS Security Advisory 2021-02 | OTRSVendor Advisory