Vulnerability Details : CVE-2020-1778

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Published 2020-11-23 16:15:13
Updated 2020-12-03 21:14:19
Source OTRS AG
View at NVD,   CVE.org
Vulnerability category: BypassGain privilege

Exploit prediction scoring system (EPSS) score for CVE-2020-1778

EPSS FAQ
0.05%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 21 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2020-1778

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
4.0
 MEDIUM AV:N/AC:L/Au:S/C:P/I:N/A:N
8.0
2.9
 NIST
4.3
 MEDIUM CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
2.8
1.4
 NIST
4.1
 MEDIUM CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
1.5
2.5
 OTRS AG

CWE ids for CVE-2020-1778

  • When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct.
    Assigned by:
    • nvd@nist.gov (Primary)
    • security@otrs.com (Secondary)

References for CVE-2020-1778

Products affected by CVE-2020-1778

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