The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Published 2020-02-07 16:15:11
Updated 2020-02-11 16:16:25
Source OTRS AG
View at NVD,   CVE.org

Products affected by CVE-2020-1768

  • Otrs » Otrs
    Versions from including (>=) 7.0.0 and up to, including, (<=) 7.0.14
    cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Exploit prediction scoring system (EPSS) score for CVE-2020-1768

0.07%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 30 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2020-1768

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
5.5
MEDIUM AV:N/AC:L/Au:S/C:P/I:N/A:P
8.0
4.9
NIST
5.4
MEDIUM CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
2.8
2.5
NIST
5.4
MEDIUM CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
2.8
2.5
OTRS AG

CWE ids for CVE-2020-1768

  • According to WASC, "Insufficient Session Expiration is when a web site permits an attacker to reuse old session credentials or session IDs for authorization."
    Assigned by:
    • nvd@nist.gov (Primary)
    • security@otrs.com (Secondary)

References for CVE-2020-1768

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