An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Published 2020-04-01 21:15:14
Updated 2021-07-21 11:39:24
Source MITRE
View at NVD,   CVE.org

Products affected by CVE-2020-11466

Exploit prediction scoring system (EPSS) score for CVE-2020-11466

0.08%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 31 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2020-11466

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
4.0
MEDIUM AV:N/AC:L/Au:S/C:P/I:N/A:N
8.0
2.9
NIST
7.6
HIGH CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:L
2.8
4.7
MITRE
4.3
MEDIUM CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
2.8
1.4
NIST

CWE ids for CVE-2020-11466

  • The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.
    Assigned by: nvd@nist.gov (Primary)

References for CVE-2020-11466

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