Vulnerability Details : CVE-2020-10100
An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
Products affected by CVE-2020-10100
- cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*
Exploit prediction scoring system (EPSS) score for CVE-2020-10100
0.41%
Probability of exploitation activity in the next 30 days
EPSS Score History
~ 60 %
Percentile, the proportion of vulnerabilities that are scored at or less
CVSS scores for CVE-2020-10100
| Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source | First Seen |
|---|---|---|---|---|---|---|
|
4.0
|
MEDIUM | AV:N/AC:L/Au:S/C:P/I:N/A:N |
8.0
|
2.9
|
NIST | |
|
6.5
|
MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |
2.8
|
3.6
|
NIST |
References for CVE-2020-10100
-
https://zammad.com/news/security-advisory-zaa-2020-05
Zammad – Helpdesk & Support Software | Zammad Security Advisory ZAA-2020-05Patch;Vendor Advisory
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