Vulnerability Details : CVE-2019-9753
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Vulnerability category: Information leak
Products affected by CVE-2019-9753
- cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Exploit prediction scoring system (EPSS) score for CVE-2019-9753
0.05%
Probability of exploitation activity in the next 30 days
EPSS Score History
~ 21 %
Percentile, the proportion of vulnerabilities that are scored at or less
CVSS scores for CVE-2019-9753
| Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source | First Seen |
|---|---|---|---|---|---|---|
|
4.0
|
MEDIUM | AV:N/AC:L/Au:S/C:P/I:N/A:N |
8.0
|
2.9
|
NIST | |
|
3.5
|
LOW | CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N |
2.1
|
1.4
|
MITRE | |
|
4.3
|
MEDIUM | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
2.8
|
1.4
|
NIST |
CWE ids for CVE-2019-9753
-
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.Assigned by: nvd@nist.gov (Primary)
References for CVE-2019-9753
-
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework
Security Advisory 2019-03: Security Update for OTRS Framework - | community.otrs.comPatch;Vendor Advisory
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