CVE-2019-9752 : An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34,

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

Published 2019-03-13 22:29:01

Updated 2022-05-03 14:49:34

Source MITRE

View at NVD, CVE.org

Vulnerability category: Cross site scripting (XSS)

Products affected by CVE-2019-9752

Otrs » Otrs
Versions from including (>=) 7.0.0 and before (<) 7.0.4
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs
Versions from including (>=) 5.0.0 and before (<) 5.0.34
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs
Versions from including (>=) 6.0.0 and before (<) 6.0.16
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Matching versions
Opensuse » Leap » Version: 15.1
cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*
Matching versions
Opensuse » Leap » Version: 15.2
cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*
Matching versions
Opensuse » Backports Sle » Version: 15.0 Update SP1
cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*
Matching versions
Opensuse » Backports Sle » Version: 15.0 Update SP2
cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*
Matching versions

Exploit prediction scoring system (EPSS) score for CVE-2019-9752

EPSS FAQ

0.64%

Probability of exploitation activity in the next 30 days EPSS Score History

~ 69 %

Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2019-9752

Base Score	Base Severity	CVSS Vector	Exploitability Score	Impact Score	Score Source
3.5	LOW	AV:N/AC:M/Au:S/C:N/I:P/A:N	6.8	2.9	NIST
Access Vector: Network Access Complexity: Medium Authentication: Single Confidentiality Impact: None Integrity Impact: Partial Availability Impact: None
5.4	MEDIUM	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N	2.3	2.7	NIST
Attack Vector: Network Attack Complexity: Low Privileges Required: Low User Interaction: Required Scope: Changed Confidentiality: Low Integrity: Low Availability: None

CWE ids for CVE-2019-9752

CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

Assigned by: nvd@nist.gov (Primary)

References for CVE-2019-9752

https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html

[SECURITY] [DLA 1721-1] otrs2 security update
Mailing List;Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html

[security-announce] openSUSE-SU-2020:0551-1: moderate: Recommended updat
Mailing List;Third Party Advisory

CVEs referencing this url
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html

[security-announce] openSUSE-SU-2020:1475-1: moderate: Recommended updat
Mailing List;Third Party Advisory

CVEs referencing this url
https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework

Security Advisory 2019-01: Security Update for OTRS Framework - | community.otrs.com
Patch;Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html

[security-announce] openSUSE-SU-2020:1509-1: moderate: Recommended updat
Mailing List;Third Party Advisory

CVEs referencing this url

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Vulnerability Details : CVE-2019-9752

Products affected by CVE-2019-9752

Exploit prediction scoring system (EPSS) score for CVE-2019-9752

CVSS scores for CVE-2019-9752

CWE ids for CVE-2019-9752

References for CVE-2019-9752