An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Published 2020-01-06 20:15:12
Updated 2023-08-31 03:15:10
Source MITRE
View at NVD,   CVE.org

Exploit prediction scoring system (EPSS) score for CVE-2019-18179

0.29%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 69 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2019-18179

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
4.0
MEDIUM AV:N/AC:L/Au:S/C:P/I:N/A:N
8.0
2.9
NIST
3.5
LOW CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
2.1
1.4
MITRE
4.3
MEDIUM CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
2.8
1.4
NIST

References for CVE-2019-18179

Products affected by CVE-2019-18179

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