Vulnerability Details : CVE-2019-14749

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
Published 2019-08-07 17:15:12
Updated 2020-08-24 17:37:01
Source MITRE
View at NVD,   CVE.org

Products affected by CVE-2019-14749

Exploit prediction scoring system (EPSS) score for CVE-2019-14749

EPSS FAQ
5.70%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 93 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2019-14749

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
6.8
 MEDIUM AV:N/AC:M/Au:N/C:P/I:P/A:P
8.6
6.4
 NIST
8.8
 HIGH CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
2.8
5.9
 NIST

CWE ids for CVE-2019-14749

  • The product saves user-provided information into a Comma-Separated Value (CSV) file, but it does not neutralize or incorrectly neutralizes special elements that could be interpreted as a command when the file is opened by a spreadsheet product.
    Assigned by: nvd@nist.gov (Primary)

References for CVE-2019-14749

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