Vulnerability Details : CVE-2019-13457
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Vulnerability category: Information leak
Products affected by CVE-2019-13457
- cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Exploit prediction scoring system (EPSS) score for CVE-2019-13457
0.44%
Probability of exploitation activity in the next 30 days
EPSS Score History
~ 62 %
Percentile, the proportion of vulnerabilities that are scored at or less
CVSS scores for CVE-2019-13457
| Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source | First Seen |
|---|---|---|---|---|---|---|
|
4.0
|
MEDIUM | AV:N/AC:L/Au:S/C:P/I:N/A:N |
8.0
|
2.9
|
NIST | |
|
4.3
|
MEDIUM | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
2.8
|
1.4
|
MITRE | |
|
4.3
|
MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
2.8
|
1.4
|
NIST |
CWE ids for CVE-2019-13457
-
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.Assigned by: nvd@nist.gov (Primary)
References for CVE-2019-13457
-
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
[security-announce] openSUSE-SU-2020:0551-1: moderate: Recommended updatBroken Link
-
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
[security-announce] openSUSE-SU-2020:1475-1: moderate: Recommended updatBroken Link
-
https://www.otrs.com/category/release-and-security-notes-en/
Release and Security Notes Archive | community.otrs.comVendor Advisory
-
https://otrs.com/release-notes/otrs-security-advisory-2019-11/
OTRS Security Advisory 2019-11 | OTRSVendor Advisory
-
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
[security-announce] openSUSE-SU-2020:1509-1: moderate: Recommended updatBroken Link
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