Vulnerability Details : CVE-2019-12497

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
Published 2019-06-17 17:15:11
Updated 2023-08-31 03:15:09
Source MITRE
View at NVD,   CVE.org
Vulnerability category: Information leak

Exploit prediction scoring system (EPSS) score for CVE-2019-12497

EPSS FAQ
1.03%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 84 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2019-12497

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
5.0
 MEDIUM AV:N/AC:L/Au:N/C:P/I:N/A:N
10.0
2.9
 NIST
5.3
 MEDIUM CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
3.9
1.4
 NIST

CWE ids for CVE-2019-12497

References for CVE-2019-12497

Products affected by CVE-2019-12497

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