Vulnerability Details : CVE-2019-12248
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
Products affected by CVE-2019-12248
- cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
- Otrs » Otrs » Community EditionVersions from including (>=) 6.0.0 and up to, including, (<=) 6.0.19cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
- Otrs » Otrs » Community EditionVersions from including (>=) 5.0.0 and up to, including, (<=) 5.0.36cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
Exploit prediction scoring system (EPSS) score for CVE-2019-12248
0.57%
Probability of exploitation activity in the next 30 days
EPSS Score History
~ 66 %
Percentile, the proportion of vulnerabilities that are scored at or less
CVSS scores for CVE-2019-12248
Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source | First Seen |
---|---|---|---|---|---|---|
4.3
|
MEDIUM | AV:N/AC:M/Au:N/C:N/I:P/A:N |
8.6
|
2.9
|
NIST | |
4.3
|
MEDIUM | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N |
2.8
|
1.4
|
NIST |
References for CVE-2019-12248
-
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
[security-announce] openSUSE-SU-2020:0551-1: moderate: Recommended updatBroken Link
-
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
[security-announce] openSUSE-SU-2020:1475-1: moderate: Recommended updatBroken Link
-
https://www.otrs.com/category/release-and-security-notes-en/
Release and Security Notes Archive | community.otrs.comRelease Notes;Third Party Advisory
-
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
[SECURITY] [DLA 1816-1] otrs2 security updateMailing List;Third Party Advisory
-
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
[SECURITY] [DLA 3551-1] otrs2 security update
-
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
[security-announce] openSUSE-SU-2020:1509-1: moderate: Recommended updatBroken Link
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