In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Published 2018-09-28 00:29:02
Updated 2018-11-21 17:55:03
Source MITRE
View at NVD,   CVE.org
Vulnerability category: Input validation

Exploit prediction scoring system (EPSS) score for CVE-2018-16587

Probability of exploitation activity in the next 30 days: 0.51%

Percentile, the proportion of vulnerabilities that are scored at or less: ~ 76 % EPSS Score History EPSS FAQ

CVSS scores for CVE-2018-16587

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source
5.8
MEDIUM AV:N/AC:M/Au:N/C:N/I:P/A:P
8.6
4.9
NIST
6.5
MEDIUM CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
2.8
3.6
NIST

CWE ids for CVE-2018-16587

  • The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.
    Assigned by: nvd@nist.gov (Primary)

References for CVE-2018-16587

Products affected by CVE-2018-16587

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