Vulnerability Details : CVE-2018-16586
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
Products affected by CVE-2018-16586
- cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
- cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
Exploit prediction scoring system (EPSS) score for CVE-2018-16586
0.21%
Probability of exploitation activity in the next 30 days
EPSS Score History
~ 60 %
Percentile, the proportion of vulnerabilities that are scored at or less
CVSS scores for CVE-2018-16586
Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source | First Seen |
---|---|---|---|---|---|---|
4.3
|
MEDIUM | AV:N/AC:M/Au:N/C:N/I:P/A:N |
8.6
|
2.9
|
NIST | |
4.3
|
MEDIUM | CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N |
2.8
|
1.4
|
NIST |
References for CVE-2018-16586
-
https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
Improved HTML filter. · OTRS/otrs@a808859 · GitHubPatch
-
https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
Improved HTML filter. · OTRS/otrs@baa92df · GitHubPatch
-
https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
Security Advisory 2018-05: Security Update for OTRS Framework - | community.otrs.comPatch;Vendor Advisory
-
https://www.debian.org/security/2018/dsa-4317
Debian -- Security Information -- DSA-4317-1 otrs2Third Party Advisory
-
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
[SECURITY] [DLA 1521-1] otrs2 security updateMailing List;Third Party Advisory
-
https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
Improved HTML filter. · OTRS/otrs@09e80c7 · GitHubPatch
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