In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
Published 2018-09-28 00:29:02
Updated 2020-08-24 17:37:01
Source MITRE
View at NVD,   CVE.org

Exploit prediction scoring system (EPSS) score for CVE-2018-16586

0.30%
Probability of exploitation activity in the next 30 days EPSS Score History
~ 69 %
Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2018-16586

Base Score Base Severity CVSS Vector Exploitability Score Impact Score Score Source First Seen
4.3
MEDIUM AV:N/AC:M/Au:N/C:N/I:P/A:N
8.6
2.9
NIST
4.3
MEDIUM CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
2.8
1.4
NIST

References for CVE-2018-16586

Products affected by CVE-2018-16586

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