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Vulnerability Details : CVE-2014-1694

Multiple cross-site request forgery (CSRF) vulnerabilities in (1), (2), (3), and (4) in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Publish Date : 2014-02-04 Last Update Date : 2014-03-05
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- CVSS Scores & Vulnerability Types

CVSS Score
Confidentiality Impact Partial (There is considerable informational disclosure.)
Integrity Impact Partial (Modification of some system files or information is possible, but the attacker does not have control over what can be modified, or the scope of what the attacker can affect is limited.)
Availability Impact Partial (There is reduced performance or interruptions in resource availability.)
Access Complexity Medium (The access conditions are somewhat specialized. Some preconditions must be satistified to exploit)
Authentication Not required (Authentication is not required to exploit the vulnerability.)
Gained Access None
Vulnerability Type(s) CSRF
CWE ID 352

- Related OVAL Definitions

Title Definition Id Class Family
DSA-2867-1 otrs2 - several oval:org.mitre.oval:def:23788 unix
OVAL (Open Vulnerability and Assessment Language) definitions define exactly what should be done to verify a vulnerability or a missing patch. Check out the OVAL definitions if you want to learn what you should do to verify a vulnerability.

- Products Affected By CVE-2014-1694

# Product Type Vendor Product Version Update Edition Language
1 Application Otrs Otrs 3.1.0 Version Details Vulnerabilities
2 Application Otrs Otrs 3.1.1 Version Details Vulnerabilities
3 Application Otrs Otrs 3.1.2 Version Details Vulnerabilities
4 Application Otrs Otrs 3.1.3 Version Details Vulnerabilities
5 Application Otrs Otrs 3.1.4 Version Details Vulnerabilities
6 Application Otrs Otrs 3.1.5 Version Details Vulnerabilities
7 Application Otrs Otrs 3.1.6 Version Details Vulnerabilities
8 Application Otrs Otrs 3.1.7 Version Details Vulnerabilities
9 Application Otrs Otrs 3.1.8 Version Details Vulnerabilities
10 Application Otrs Otrs 3.1.9 Version Details Vulnerabilities
11 Application Otrs Otrs 3.1.10 Version Details Vulnerabilities
12 Application Otrs Otrs 3.1.11 Version Details Vulnerabilities
13 Application Otrs Otrs 3.1.13 Version Details Vulnerabilities
14 Application Otrs Otrs 3.1.14 Version Details Vulnerabilities
15 Application Otrs Otrs 3.1.15 Version Details Vulnerabilities
16 Application Otrs Otrs 3.1.16 Version Details Vulnerabilities
17 Application Otrs Otrs 3.1.17 Version Details Vulnerabilities
18 Application Otrs Otrs 3.1.18 Version Details Vulnerabilities
19 Application Otrs Otrs 3.2.0 Beta2 Version Details Vulnerabilities
20 Application Otrs Otrs 3.2.0 Version Details Vulnerabilities
21 Application Otrs Otrs 3.2.0 Beta1 Version Details Vulnerabilities
22 Application Otrs Otrs 3.2.0 RC1 Version Details Vulnerabilities
23 Application Otrs Otrs 3.2.0 Beta5 Version Details Vulnerabilities
24 Application Otrs Otrs 3.2.0 Beta4 Version Details Vulnerabilities
25 Application Otrs Otrs 3.2.0 Beta3 Version Details Vulnerabilities
26 Application Otrs Otrs 3.2.1 Version Details Vulnerabilities
27 Application Otrs Otrs 3.2.2 Version Details Vulnerabilities
28 Application Otrs Otrs 3.2.3 Version Details Vulnerabilities
29 Application Otrs Otrs 3.2.4 Version Details Vulnerabilities
30 Application Otrs Otrs 3.2.5 Version Details Vulnerabilities
31 Application Otrs Otrs 3.2.6 Version Details Vulnerabilities
32 Application Otrs Otrs 3.2.7 Version Details Vulnerabilities
33 Application Otrs Otrs 3.2.8 Version Details Vulnerabilities
34 Application Otrs Otrs 3.2.9 Version Details Vulnerabilities
35 Application Otrs Otrs 3.2.10 Version Details Vulnerabilities
36 Application Otrs Otrs 3.3.0 Beta5 Version Details Vulnerabilities
37 Application Otrs Otrs 3.3.0 RC1 Version Details Vulnerabilities
38 Application Otrs Otrs 3.3.0 Beta1 Version Details Vulnerabilities
39 Application Otrs Otrs 3.3.0 Version Details Vulnerabilities
40 Application Otrs Otrs 3.3.0 Beta2 Version Details Vulnerabilities
41 Application Otrs Otrs 3.3.0 Beta3 Version Details Vulnerabilities
42 Application Otrs Otrs 3.3.0 Beta4 Version Details Vulnerabilities
43 Application Otrs Otrs 3.3.1 Version Details Vulnerabilities
44 Application Otrs Otrs 3.3.2 Version Details Vulnerabilities
45 Application Otrs Otrs 3.3.3 Version Details Vulnerabilities

- Number Of Affected Versions By Product

Vendor Product Vulnerable Versions
Otrs Otrs 45

- References For CVE-2014-1694 CONFIRM CONFIRM
MLIST [oss-security] 20140129 Re: CVE Request: otrs: CSRF issue in customer web interface
MLIST [oss-security] 20140129 CVE Request: otrs: CSRF issue in customer web interface CONFIRM CONFIRM CONFIRM

- Metasploit Modules Related To CVE-2014-1694

There are not any metasploit modules related to this CVE entry (Please visit for more information)

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