CVE-2012-4600 : Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) He

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Published 2012-08-31 14:55:01

Updated 2025-04-11 00:51:22

Source MITRE

View at NVD, CVE.org

Vulnerability category: Cross site scripting (XSS)

Products affected by CVE-2012-4600

Otrs » Otrs » Version: 2.4.0 Update Beta2
cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.0 Update Beta6
cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.0 Update Beta4
cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.0 Update Beta5
cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.1
cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.2
cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.0 Update Beta3
cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.0 Update Beta1
cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.3
cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.6
cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.5
cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.4
cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.7
cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.9
cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta7
cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta6
cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta1
cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta2
cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta3
cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta4
cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.8
cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.10
cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.0 Update Beta5
cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.1
cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.2
cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.3
cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.4
cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.5
cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.6
cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.8
cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.9
cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.7
cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.11
cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.12
cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.11
cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.12
cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.10
cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.13
cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.14
cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.3
cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.4
cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.1
cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.2
cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.5
cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.6
cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.0
cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.7
cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.8
cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 2.4.13
cpe:2.3:a:otrs:otrs:2.4.13:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.0.15
cpe:2.3:a:otrs:otrs:3.0.15:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs » Version: 3.1.9
cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.5
cpe:2.3:a:otrs:otrs_itsm:3.0.5:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.3
cpe:2.3:a:otrs:otrs_itsm:3.0.3:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.4
cpe:2.3:a:otrs:otrs_itsm:3.0.4:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.0
cpe:2.3:a:otrs:otrs_itsm:3.0.0:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.1
cpe:2.3:a:otrs:otrs_itsm:3.0.1:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.2
cpe:2.3:a:otrs:otrs_itsm:3.0.2:*:*:*:*:*:*:*
Matching versions
Otrs » Otrs Itsm » Version: 3.0.6
cpe:2.3:a:otrs:otrs_itsm:3.0.6:*:*:*:*:*:*:*
Matching versions

Exploit prediction scoring system (EPSS) score for CVE-2012-4600

EPSS FAQ

1.05%

Probability of exploitation activity in the next 30 days EPSS Score History

~ 77 %

Percentile, the proportion of vulnerabilities that are scored at or less

CVSS scores for CVE-2012-4600

Base Score	Base Severity	CVSS Vector	Exploitability Score	Impact Score	Score Source	First Seen
2.6	LOW	AV:N/AC:H/Au:N/C:N/I:P/A:N	4.9	2.9	NIST
Access Vector: Network Access Complexity: High Authentication: None Confidentiality Impact: None Integrity Impact: Partial Availability Impact: None

CWE ids for CVE-2012-4600

CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

Assigned by: nvd@nist.gov (Primary)

References for CVE-2012-4600

http://www.kb.cert.org/vuls/id/511404

VU#511404 - Open Technology Real Services nested tags cross-site scripting vulnerability
Exploit;US Government Resource
http://znuny.com/en/#%21/advisory/ZSA-2012-02

Znuny - Open-Source Service Management and Helpdesk
http://znuny.com/en/#!/advisory/ZSA-2012-02

Sorry - Znuny
http://secunia.com/advisories/50615

Sign in
http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/

404 Seite | OTRS
Vendor Advisory

Jump to

Vulnerability Details : CVE-2012-4600

Products affected by CVE-2012-4600

Exploit prediction scoring system (EPSS) score for CVE-2012-4600

CVSS scores for CVE-2012-4600

CWE ids for CVE-2012-4600

References for CVE-2012-4600