Vulnerability Details : CVE-2012-2582
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.
Vulnerability category: Cross site scripting (XSS)
Exploit prediction scoring system (EPSS) score for CVE-2012-2582
Probability of exploitation activity in the next 30 days: 0.90%
Percentile, the proportion of vulnerabilities that are scored at or less: ~ 82 % EPSS Score History EPSS FAQ
CVSS scores for CVE-2012-2582
| Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source |
|---|---|---|---|---|---|
|
4.3
|
MEDIUM | AV:N/AC:M/Au:N/C:N/I:P/A:N |
8.6
|
2.9
|
NIST |
CWE ids for CVE-2012-2582
-
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.Assigned by: nvd@nist.gov (Primary)
References for CVE-2012-2582
-
http://lists.opensuse.org/opensuse-updates/2012-09/msg00024.html
openSUSE-SU-2012:1105-2: moderate: otrs: fixed security issue
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http://www.kb.cert.org/vuls/id/582879
VU#582879 - Open Technology Real Services cross-site scripting vulnerabilityExploit;US Government Resource
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http://www.debian.org/security/2012/dsa-2536
Debian -- Security Information -- DSA-2536-1 otrs2
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http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/
404 Page | OTRSVendor Advisory
Products affected by CVE-2012-2582
- cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:2.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.0.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs_itsm:3.1.4:*:*:*:*:*:*:*