Vulnerability Details : CVE-2010-4763
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
Exploit prediction scoring system (EPSS) score for CVE-2010-4763
Probability of exploitation activity in the next 30 days: 0.19%
Percentile, the proportion of vulnerabilities that are scored at or less: ~ 55 % EPSS Score History EPSS FAQ
CVSS scores for CVE-2010-4763
Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source |
---|---|---|---|---|---|
6.5
|
MEDIUM | AV:N/AC:L/Au:S/C:P/I:P/A:P |
8.0
|
6.4
|
NIST |
CWE ids for CVE-2010-4763
-
Assigned by: nvd@nist.gov (Primary)
References for CVE-2010-4763
-
http://bugs.otrs.org/show_bug.cgi?id=4399
4399 – Phone- / Email-Ticket AJAX reload does not consider ACL in Config.pmExploit
-
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
404 Not Found
Products affected by CVE-2010-4763
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