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Otrs : Security Vulnerabilities Published In 2011

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# CVE ID CWE ID # of Exploits Vulnerability Type(s) Publish Date Update Date Score Gained Access Level Access Complexity Authentication Conf. Integ. Avail.
1 CVE-2011-2746 2011-08-29 2011-09-22
4.0
None Remote Low Single system Partial None None
Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.4.11 and 3.x before 3.0.10 allows remote authenticated administrators to read arbitrary files via unknown vectors.
2 CVE-2011-2385 264 +Priv 2011-07-19 2011-09-06
6.5
None Remote Low Single system Partial Partial Partial
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
3 CVE-2011-1518 79 XSS 2011-04-18 2014-02-20
4.3
None Remote Medium Not required None Partial None
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to inject arbitrary web script or HTML via unspecified vectors.
4 CVE-2011-1433 310 +Info 2011-03-18 2011-09-06
5.0
None Remote Low Not required Partial None None
The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.
5 CVE-2011-0456 78 Exec Code 2011-03-11 2011-08-26
7.5
None Remote Low Not required Partial Partial Partial
webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."
6 CVE-2010-4768 264 Bypass 2011-03-18 2011-03-22
6.0
None Remote Medium Single system Partial Partial Partial
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
7 CVE-2010-4767 20 DoS 2011-03-18 2011-03-22
5.0
None Remote Low Not required None None Partial
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
8 CVE-2010-4766 20 +Info 2011-03-18 2011-03-22
4.3
None Remote Medium Not required Partial None None
The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.
9 CVE-2010-4765 362 2011-03-18 2011-03-22
4.9
None Remote Medium Single system None Partial Partial
Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.
10 CVE-2010-4764 255 2011-03-18 2011-03-22
5.0
None Remote Low Not required None Partial None
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
11 CVE-2010-4763 264 Bypass 2011-03-18 2011-03-22
6.5
None Remote Low Single system Partial Partial Partial
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
12 CVE-2010-4762 79 XSS 2011-03-18 2011-03-22
3.5
None Remote Medium Single system None Partial None
Cross-site scripting (XSS) vulnerability in the rich-text-editor component in Open Ticket Request System (OTRS) before 3.0.0-beta2 allows remote authenticated users to inject arbitrary web script or HTML by using the "source code" feature in the customer interface.
13 CVE-2010-4761 264 +Info 2011-03-18 2011-03-22
4.0
None Remote Low Single system Partial None None
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
14 CVE-2010-4760 200 +Info 2011-03-18 2011-03-22
3.5
None Remote Medium Single system Partial None None
Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.
15 CVE-2010-4759 20 DoS 2011-03-18 2011-03-22
4.0
None Remote Low Single system None None Partial
Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.
16 CVE-2010-4758 310 2011-03-18 2011-03-22
1.9
None Local Medium Not required Partial None None
installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen.
17 CVE-2010-4071 79 XSS 2011-01-20 2011-01-24
2.6
None Remote High Not required None Partial None
Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.
18 CVE-2009-5057 310 2011-03-18 2011-03-22
5.0
None Remote Low Not required Partial None None
The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
19 CVE-2009-5056 20 Bypass 2011-03-18 2011-03-22
2.1
None Remote High Single system Partial None None
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
20 CVE-2009-5055 264 Bypass 2011-03-18 2011-03-22
3.5
None Remote Medium Single system Partial None None
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
21 CVE-2008-7283 264 Bypass 2011-03-18 2011-03-22
6.0
None Remote Medium Single system Partial Partial Partial
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
22 CVE-2008-7282 264 Bypass 2011-03-18 2011-03-22
4.6
None Remote High Single system Partial Partial Partial
Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain (1) list and (2) write operations on queues, via unspecified vectors.
23 CVE-2008-7281 200 +Info 2011-03-18 2011-03-22
4.3
None Remote Medium Not required Partial None None
Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.
24 CVE-2008-7280 20 DoS 2011-03-18 2011-03-22
5.0
None Remote Low Not required None None Partial
Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.
25 CVE-2008-7279 264 Bypass 2011-03-18 2011-03-22
6.5
None Remote Low Single system Partial Partial Partial
The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.
26 CVE-2008-7278 20 2011-03-18 2011-03-22
5.0
None Remote Low Not required Partial None None
The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
27 CVE-2008-7277 264 Bypass 2011-03-18 2011-03-22
6.5
None Remote Low Single system Partial Partial Partial
Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.
28 CVE-2008-7276 264 Bypass 2011-03-18 2011-03-22
4.6
None Local Low Not required Partial Partial Partial
Kernel/System/Web/Request.pm in Open Ticket Request System (OTRS) before 2.3.2 creates a directory under /tmp/ with 1274 permissions, which might allow local users to bypass intended access restrictions via standard filesystem operations, related to incorrect interpretation of 0700 as a decimal value.
29 CVE-2008-7275 79 XSS 2011-03-18 2011-03-22
4.3
None Remote Medium Not required None Partial None
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to (1) AgentTicketMailbox or (2) CustomerTicketOverView.
Total number of vulnerabilities : 29   Page : 1 (This Page)
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